Last Updated: September 18, 2026
1. Introduction
1.1 Dear User, welcome to the "ToonBox" platform (hereinafter referred to as "this Platform" or the "Platform") provided by Spark Deep Intelligence Technology Co., Limited and the related services, specifically referring to the corresponding products, services and/or functions provided by Spark Deep Intelligence Technology Co., Limited through the ToonBox platform, including but not limited to software, websites and services (including subdomain websites and off-site services, such as advertising services and plug-ins "applied for or shared through our services") (hereinafter collectively referred to as "ToonBox", "ToonBox and Services" or the "Services").
1.2 This Agreement is a binding agreement entered into between you (or the "User") and Spark Deep Intelligence Technology Co., Limited (or "I", "we" or the "Company") in respect of the ToonBox products and services. Before you register for, log into and access or use the ToonBox platform, please carefully read and fully understand the terms of this Agreement (hereinafter referred to as "this Agreement").
1.3 Please note that if you do not agree with any of our terms, you have the full and complete right to stop and/or withdraw from using ToonBox and the Services. Your use of ToonBox and the Services shall be deemed as your having carefully read, understood, agreed to accept and complied with all the terms of this Agreement; you shall no longer refuse to fully perform this Agreement on the grounds of not understanding its contents.
1.4 In addition, the Company has the right to add to, change or delete any content of this Agreement at any time (including formulating and publishing other policies, rules, announcements and statements from time to time). The updated terms of the Agreement will replace the original Agreement and take effect immediately upon application. The updated terms will be notified to you through pop-up windows and in-site messages, and you may also review the latest version of the terms of the Agreement on the relevant service pages. After this Agreement is updated, if you continue to use ToonBox and the Services, you shall be deemed to have accepted and agreed to the amended Agreement; if you do not accept the amended Agreement, you must immediately stop using ToonBox and the Services.
1.5 The Company has the right to unilaterally decide, arrange or designate its affiliates, controlling companies, subsidiaries or third-party companies recognized by the Company to continue to operate the ToonBox software based on the needs of the services and operations. In addition, certain services involved under this Agreement may be provided to you by the Company's affiliates, controlling companies, subsidiaries or other third-party companies. Your knowledge of and agreement to accept the relevant service contents shall be deemed as your acceptance of the relevant rights and obligations and your agreement to be bound by this Agreement.
2. Age Restrictions
2.1 ToonBox and the Services are only open to adults who have reached the age of 18. You represent and warrant that you are at least 18 years old and that all characters you create are characters who have reached the age of 18. Minors under the age of 18 may not register for, log into, access or use ToonBox and the related services, nor may they provide any personal data to us.
2.2 All purchases and payment activities related to the Services must be carried out by adults. Minors under the age of 18 may not engage in any purchase or payment activities related to the Services.
2.3 To confirm whether a user meets the above age requirements, we may take reasonable and risk-proportionate age verification measures to the extent permitted by applicable laws. If the necessary age verification cannot be completed, we may refuse to create an account, restrict the relevant functions or stop providing the services.
2.4 If we discover or have reasonable grounds to believe that we have collected personal data of a minor under the age of 18, or that an individual under the age of 18 has used ToonBox and the Services, we will take reasonable measures to close the relevant account and delete or anonymize such data as soon as possible, except where retention is required by law.
2.5 If you are the parent or legal guardian of a minor and you discover that the minor has improperly used ToonBox or provided personal data to us, please contact us as soon as possible through the contact methods set out in this Agreement so that we can take appropriate measures (including closing the account and deleting the relevant data).
3. Account Registration and Deactivation
3.1 Account registration:
3.1.1 In order to use ToonBox and the services we provide, you may register or log in through authorized third-party platforms designated by ToonBox (such as Facebook / Google / Apple ID, etc.). In addition to complying with this Agreement, you must also comply with the terms of service of the relevant third-party platforms you use.
3.1.2 When registering for and using a ToonBox account, you acknowledge and agree to the following rules:
(1) You are at least 18 years old and have the civil capacity commensurate with your use of the Services.
(2) The registration information you provide is complete, true and accurate. You may not register an account using another person's email address or mobile phone number, or by otherwise impersonating another person.
(3) Your account name (or "nickname"), avatar, profile and other registration information may not contain any illegal or harmful information, and may not infringe upon the reputation rights of others (including but not limited to impersonating another person's name, trade name, avatar or other means sufficient to cause confusion).
(4) You are responsible for maintaining the security and confidentiality of your personal account, and you shall properly and correctly keep, use and maintain your account and password. You shall bear all responsibility for all activities conducted under the account you are entitled to use and/or all activities conducted through such account.
(5) You confirm that the ownership of the account belongs to the Platform, that you only have a limited right to use your account, and that your account may only be used by you personally for non-commercial purposes. You may not gift, lend, lease, transfer, sell or otherwise permit others to use it in any form.
(6) Except through third-party authorized login/registration permitted by us, you may not obtain an account through any other means without permission or authorization (including but not limited to purchasing, renting, borrowing, sharing, exploiting or sabotaging the ToonBox registration system, etc.). If the Company discovers or has reasonable grounds to believe that the user of an account is not the original registrant of the account, the Company has the right, in order to ensure account security, to immediately suspend or terminate the provision of services to such registered account and to cancel such account without assuming any liability.
(7) You agree not to abuse the registration system by repeatedly deleting and re-registering accounts, creating multiple accounts under the same identity, or by other means. The Company has the right to suspend or terminate any account involved in such conduct, including but not limited to conduct that circumvents access restrictions, manipulates platform functions or otherwise undermines the integrity of the services. The relevant handling decisions shall be made at the Company's sole discretion and may be implemented without prior notice.
3.2 Account deactivation, cancellation and reclamation:
3.2.1 If you engage in any of the following conduct, we have the right to suspend or permanently terminate your use of your account, cancel or reclaim your account, and interrupt or terminate the continued provision of services to you. You will lose all or part of your rights to access or use ToonBox, and we shall not bear any liability:
(1) You violate any of the above user rules or any content of this Agreement;
(2) Upon your own application: you may only apply to cancel the account that you yourself applied for, and the cancellation shall be carried out in accordance with the ToonBox procedures;
(3) The information you publish involves violations of laws and regulations, regulatory policies or platform rules, or constitutes harmful information, etc.;
(4) We have reason to believe that your conduct in using the account has caused or may cause harm to the legitimate rights and interests of ToonBox and/or others.
3.2.2 Please be aware that once your account is restricted, cancelled or reclaimed:
(1) Once the cancellation of the account is completed, it cannot be restored, and you will no longer be able to continue using your account;
(2) You will automatically forfeit the rights and interests already generated but not fully consumed through your use of ToonBox and the Services, and such rights and interests are non-recoverable, non-refundable and non-claimable, except where the Services are discontinued or otherwise provided by law.
(3) All data, information and records under your account will be cleared, and you have no right to require us to recover them for you;
At the same time, you acknowledge and agree that your cancellation of the account does not relieve you of the performance of any obligations and liabilities arising from your use of such account. You shall still bear all responsibility for your conduct before the cancellation of the account and during your use of ToonBox and the Services.
4. User Conduct Rules
4.1 User conduct:
You shall access and use the Services in compliance with this Agreement and the other policies, rules, announcements, statements and other types of rules that we formulate and publish or amend from time to time, and in compliance with the laws and regulations applicable in the place where the ToonBox application is registered, the region where the services are provided and/or the region where the user is located. You may only use the Services for personal, non-commercial purposes; commercial use requires our separate written permission. In addition, you agree that you will not conduct, or use the ToonBox services to conduct, the following activities (nor facilitate or support others in conducting the following activities):
(1) Publishing, transmitting, disseminating, storing or engaging in other activities that infringe upon the intellectual property rights, trade secrets and other legitimate rights and interests of others, or illegal or criminal activities, including providing assistance, convenience or support for the above activities;
(2) Displaying, in whole or in part, the service content of ToonBox in any public venue, whether for a fee or free of charge, or using the service content or related materials and information provided by ToonBox for commercial purposes;
(3) Using the ToonBox services by improper means or in a manner that violates the principle of good faith (such as exploiting loopholes in rules or systems, abusing membership status, engaging in underground gray industries, speculation or other means contrary to the original purpose of providing the services);
(4) Using any plug-in, add-on, system or third-party tool (including but not limited to any automated program, script or software such as robot software, spider software, crawler software, etc.) to, by yourself or through others, obtain, interfere with, destroy or modify the services, content or data of the ToonBox platform (including the personal information of other users) or to exert other influence on them for any reason;
(5) Illegally intruding into the network of ToonBox and/or others, interfering with the normal functions of the network of ToonBox and/or others, stealing network data, or other activities endangering network security; or providing programs or tools specifically used for intruding into networks, interfering with the normal functions and protection measures of networks, stealing network data, or other activities endangering network security;
(6) Knowingly providing technical support, advertising promotion, payment settlement or other assistance to persons engaged in activities endangering network security;
(7) Circumventing, removing, altering, obstructing, destroying or otherwise disrupting the security measures used by us or the Platform to protect the ToonBox services, or affecting any service under this Agreement;
(8) Forging the name or part of the name of TCP/IP data packets (including but not limited to deliberately tampering with all or part of the information in the data packets, such as the source IP address or destination address, etc.); using data without permission or accessing servers/accounts without permission (including but not limited to accessing or using data that does not belong to you without authorization, or logging into or connecting to servers or specific accounts without authorization, such as illegal intrusion, password cracking, exploiting system vulnerabilities, stealing another person's account and other conduct);
(9) Failing to comply with any requirements, procedures, policies or regulations of networks related to the Services;
(10) Violating any applicable laws and regulations;
(11) Impersonating any person or entity, or falsely stating your affiliation with a person or entity;
(12) Soliciting personal information from any individual under the age of 18;
(13) Collecting or harvesting, by electronic or other means, the email addresses or other contact information of other users for the purpose of sending unsolicited emails or other unsolicited communications;
(14) Obtaining or attempting to obtain any information by any means not intentionally provided or made public by the Services;
(15) Renting, lending, selling or sublicensing any part of the Services;
(16) Attempting to circumvent any technical measures designed to protect the Services or technology related to the Services;
(17) Reverse engineering, disassembling, decompiling, decoding or adapting any source code of the Services, or otherwise attempting to derive or obtain all or part of the source code of the Services (except where a portion of the code in the Services is released under an open source license that expressly permits reverse engineering, copying or other modifications of such code);
(18) Violating the laws and regulations of Hong Kong, China, the region where the ToonBox services are provided and the place where you use the Services, or any laws, regulations, international laws or international conventions applicable to the performance of this Agreement.
4.2 Content and comments:
You undertake that the content you comment on, publish, disseminate or store does not involve the following information:
(1) Content that insults, defames or maliciously verbally attacks others, or infringes upon the reputation, privacy and other legitimate rights and interests of others;
(2) Violently intimidating or threatening others, or carrying out doxxing (exposing others' private information);
(3) Content involving the privacy, personal information or data of others, or infringing upon the privacy rights, reputation rights, portrait rights, intellectual property rights and other legitimate rights and interests of others;
(4) Content that is defamatory, obscene, harmful, threatening, abusive, harassing, pornographic, violent, inflammatory or discriminatory on the basis of race, gender, religion, nationality, disability, sexual orientation or age, or that violates humanistic ethics, public order and good morals, or folk customs;
(5) Promoting, inciting or carrying out terrorism, extremism, cult activities, ethnic discrimination, racial discrimination, gender discrimination or regional discrimination;
(6) Publishing and disseminating advertising information or similar commercial solicitation information, excessive marketing information and spam information;
(7) Fabricating or spreading rumors or false information, disrupting economic order and social order, or undermining social stability;
(8) Disseminating or spreading violence, obscenity, pornography, gambling, murder, terror or content that incites crime, or content of high danger that endangers the physical and mental health of the performers themselves or others;
(9) Infringing upon the legitimate rights and interests of minors or harming the physical and mental health of minors.
4.3 Prohibited content:
You shall ensure that any content you submit, publish, disseminate or store does not involve the following prohibited content:
Content that infringes the intellectual property rights or other proprietary rights of any party;
Content that you do not have the right to submit;
Content that contains software viruses or any computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
Content that poses a privacy or security risk to any individual;
Content that constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, "spam", "chain letters", "pyramid schemes", "contests", "sweepstakes" or any other form of solicitation;
Content that constitutes bestiality, rape or incest;
Content that contains filthy or disgusting text or images;
Content that presents, advocates or promotes animal abuse in any form;
Content that constitutes defamation, slander or verifiable false statements with the purpose of harming others;
Content that constitutes hate speech degrading or promoting discrimination or violence on the basis of race, ethnicity, gender, religion, age or other social, physical or mental characteristics;
Content that constitutes obscenity or pornography;
Content that constitutes a potential risk of sexual exploitation or sexual abuse of minors, including sharing images or content of child sexual exploitation or abuse, grooming or sextortion;
Content that glorifies self-harm (including self-injury or suicide);
Content that promotes terrorism or violent extremism;
Content that facilitates or promotes criminal activities;
Content that seeks to buy or sell illegal drugs;
Content that facilitates fully automated decisions that adversely affect the legitimate rights of individuals or create binding and enforceable obligations;
Content that seeks to provide medical, legal, financial or tax advice;
Content that interferes with or disrupts the Services or the servers or networks connected to the Services;
Content that uses the name, likeness or image of another person, or interferes with or misappropriates another person's right of publicity, without permission and outside permitted contexts such as non-commercial parody or public commentary; or
Content that, in the Company's sole judgment, is objectionable, restricts or hinders any other person from using or enjoying the Services, or may expose the Company or its users to any harm or liability.
4.4 Prohibited conduct:
You likewise agree not to engage in any of the following conduct in connection with your use of the Services:
Failing to comply with any requirements, procedures, policies or regulations of networks connected to the Services;
Violating any applicable laws and regulations;
Impersonating any person or entity, or falsely stating your affiliation with a person or entity;
Soliciting personal information from any individual under the age of 18;
Collecting or harvesting, by electronic or other means, the email addresses or other contact information of other users on the Services for the purpose of sending unsolicited emails or other unsolicited communications;
Obtaining or attempting to obtain any information by any means not intentionally provided or made public by the Services;
Renting, lending, selling or sublicensing any part of the Services;
Attempting to circumvent any technical measures designed to protect the Services or technology related to the Services;
Reverse engineering, disassembling, decompiling, decoding or adapting any source code of the Services, or otherwise attempting to derive or obtain all or part of the source code of the Services (except where a portion of the code in the Services is released under an open source license that expressly permits reverse engineering, copying or other modifications of such code).
4.5 Special restrictions on voice and audio functions:
In the event that the Company chooses to support voice or audio functions, you agree not to engage in any of the following conduct in connection with your use of the Services:
Submitting voice recordings of third parties (including but not limited to celebrities) without their consent;
Using any voice function to create "deepfakes" or to engage in any form of impersonation, including but not limited to creating political disinformation, committing fraud or scams, damaging the reputation of third parties, or otherwise constituting harmful conduct.
4.6 Consequences of breach:
If you violate the provisions of this chapter "User Conduct Rules", or if we discover or receive complaints or reports from others that your information or conduct violates such provisions, you shall bear all responsibilities and consequences arising therefrom. We have the right to make an independent judgment and take technical measures to delete, block or disconnect all content you provide, publish or display. If this causes any loss and/or adverse effect to us, you shall compensate in full and eliminate the adverse effect. At the same time, we have the right to take measures including but not limited to suspending or terminating the services, and restricting, cancelling, freezing or terminating the use of your account.
5. Service Content
5.1 ToonBox provides you with rich comic-drama works and related services, including but not limited to searching, browsing and watching digital film and television works; saving viewing progress and records; and providing functions such as the user center, top-up center and customer service center, which are specifically provided by the Company based on actual circumstances. We reserve the right to change, interrupt or terminate part or all of the services at any time, and the exercise of such rights does not entail any liability or obligation.
5.2 ToonBox also provides AI character chat and related generation functions. You may create automated AI characters (hereinafter referred to as "Characters") through the Services, interact with the Characters, and generate text, images, audio, video or other content (hereinafter referred to as "Generated Content"). You understand and agree that AI-generated content is inherently unpredictable and may produce inaccurate or offensive generated content. You shall assess and bear all risks involved in using any content or generated content by yourself, and shall not rely on the accuracy or completeness of the statements in the content or generated content.
6. Changes, Interruptions and Termination of Services
6.1 In order to improve the user experience, optimize products and services, or respond to legal, technical and other risks, we may update or change the ToonBox software (including but not limited to software modification, upgrade, function enhancement, development of new services, software replacement, etc.), and will, where feasible, notify you in an appropriate manner (including but not limited to system prompts, announcements, etc.). We recommend that you update the software to the latest version; otherwise we cannot guarantee that ToonBox will function properly on your terminal device.
6.2 We have the right, based on the needs of our overall service operations and platform operation security and business development, to temporarily or permanently change, interrupt, suspend or terminate the ToonBox services (or any part thereof). We shall not bear any liability for breach to you or any third party for the change or termination of the ToonBox services (or any part thereof). If the change or termination of the ToonBox services (or any part thereof) results in the inability to further use the rights and interests you have already generated but not fully consumed, we will publish policies, rules, announcements, etc. in advance to inform you of the specific contents of the service change and termination, and notify you of the corresponding handling measures in accordance with the policies, rules and announcements published at that time.
6.3 To the maximum extent permitted by applicable laws and/or regulations, this Agreement and the platform rules, we have the right, based on legitimate reasons, to suspend or terminate your use of your account, cancel or reclaim your account or terminate your use of the ToonBox services, or change, delete or transfer the content you store or publish on our platform.
7. Paid Services
7.1 You understand and agree that the Company has the right to provide certain functions and services of ToonBox free of charge or for a fee, and that the Company has the right to determine and revise, at its own discretion, the charging methods and charging standards for the services. Such standards and rules shall take effect immediately upon publication and constitute an effective part of this Agreement.
7.2 Before you make any payment, you can view and accept the details of the fees to be charged to you. The services will be charged according to the payment method you designate at the time of purchase. You authorize ToonBox to collect all amounts for the orders you submit through such payment method. Payment services are provided by third-party services (for example, Apple Pay, Google Play, PayPal, etc.). If you pay any fees using a credit card or other payment method, you agree to authorize ToonBox to obtain your relevant payment account information to verify whether the credit card or relevant payment method is valid.
7.3 Billing rules: the service subscription fees and any related additional fees (such as taxes and transaction fees, etc.) will be charged in a lump sum, or, if you select the automatic renewal mode, automatically deducted on the service start date or on other designated dates adjusted due to specific reasons such as payment failure.
7.4 Paid subscription services: when ToonBox provides membership subscription services: your membership benefits shall be valid within the selected subscription period from the effective date of the subscription. Depending on the plan you select, the membership may automatically renew on a certain periodic basis until you decide to terminate it. Enjoying this service requires you to have a device compatible with the platform and a stable network connection. After you activate the subscription service, you agree to authorize and provide us with your valid payment method, and keep it continuously valid for the deduction of subsequent subscription fees. You may cancel the subscription service at any time; to avoid the next deduction, you need to cancel the subscription at least 24 hours before the start of the new cycle.
7.5 Different subscription methods may carry different specific terms, such as exclusive offers, etc. These terms will be clearly communicated to you at the time of registration or through other means.
7.6 The points you obtain through activities within the ToonBox services, the Virtual Coins you obtain by purchasing directly with legal tender (i.e., "top-up"), or the membership services you subscribe to can only be used within ToonBox; at the same time, you may not transfer Virtual Coins to anyone by sale or in any other way. You understand and accept that the Company reserves the right to manage, adjust, modify or clear Virtual Coins at any time. Regardless of the reason for the termination of this Agreement, your account or the services, including but not limited to the cessation of ToonBox services or the invalidation of part of the services for any reason, unused Virtual Coins may be converted into legal tender for a refund (subject to deduction of handling fees), except where the account is deactivated due to the user's gross negligence.
7.7 For the paid services provided by the Company, you should purchase the relevant services in accordance with the charging policies determined by the Company. If you fail to purchase the service products within ToonBox in accordance with the charging policies determined by the Company, or the Company is unable to collect the corresponding fees through the payment method you provide, or you are in arrears with respect to the services provided by the Company, the Company may immediately stop providing such products and services to you.
7.8 The Company has the right to start charging for some free services or to modify the existing charging policies. Before the charging standards and rules are published, modified or changed, the Company will give notice or make an announcement on the corresponding service pages. If you do not agree with the foregoing standards, rules and revisions, you have the right to stop using the Services. Your continued use of the Services shall be deemed as your agreement to the relevant contents.
7.9 Unless the Services are discontinued or otherwise provided by law, you may not require the Company to refund any amount you have already paid to the Company (hereinafter referred to as a "Refund"), regardless of whether you have consumed such amount. The Company has the right to decide whether, when and in what manner to refund you. If the Company agrees to a refund, you shall compensate the Company for the third-party payment service fees incurred by your use of payment platforms such as credit cards or mobile phones, and the Company has the right to deduct such fees directly from the amount refunded to you. Top-up amounts, virtual currencies, etc. given by the Company as gifts in the course of providing products and services shall not be refunded or converted into cash.
7.10 Except for the official transaction methods designated by the Company, the Company does not recognize any transaction activities other than the official transaction methods (including but not limited to offline transactions, transactions through other online platforms, peer-to-peer transactions through personal network communication methods, etc.) or the transaction results arising therefrom.
8. Your Devices
8.1 You should understand that we only provide the ToonBox products and services. Apart from this, the hardware equipment related to ToonBox and the Services (such as mobile phones, tablets and other devices and other apparatus related to Internet access), the network, and the fees required for Internet access (such as telephone charges and Internet access fees paid for connecting to the Internet) shall all be borne by you. You agree that the risks of the devices you use and Internet access shall be borne by yourself, and the Company shall not bear any responsibility.
8.2 You should understand and agree that the services you use will consume your terminal devices, bandwidth and other resources. We use various technologies to provide you with the best viewing experience, but the quality of the videos you can watch (e.g., whether high-definition or 4K ultra-high-definition, Dolby audio, etc. can be adopted) may be affected by factors such as the video format, the devices you use, the bandwidth you use and/or the speed of your Internet connection; at the same time, it is also affected by the service rights you may enjoy (such as membership rights).
9. Products or Services Provided by Third Parties
9.1 This Platform may contain third-party content and links, covering other websites and external services, with the aim of enriching the user experience, providing convenience, displaying advertisements and realizing additional functions. When you use products or services provided by third parties on this Platform, you shall also comply with the third parties' user agreements and bear corresponding responsibility for disputes that may arise within the scope of law.
9.2 Subject to compliance with the relevant laws and regulations, we reserve the right to place commercial advertisements (including advertising links) or any other type of commercial information in various ways in the course of providing the ToonBox services, including but not limited to placing advertisements at any position on the ToonBox platform and displaying the commercial advertisements, promotions and information of third-party suppliers and partners within ToonBox (including commercial or non-commercial information).
9.3 However, please understand that third-party content is not under our control. Such content is provided by advertisers or product/service providers who bear the corresponding responsibility, and the Company only provides the medium for publishing the content. You need to carefully judge the authenticity and reliability of such content. We are not responsible for any third-party content and its links or embeds, including but not limited to the authenticity, accuracy, completeness and validity of the content and information, and the nature and quality of the products/services on third-party websites. Any activities you conduct with third parties and the legal relationships arising therefrom are formed between you and such third-party service providers and have nothing to do with the Company. You shall be solely responsible for the purchases and transactions made due to such advertisements or promotional information. Any disputes, conflicts or damages arising between you and third parties in any form shall be resolved by you and the third parties yourselves; unless otherwise provided by law, the Company shall not bear any responsibility to you or any third party in this regard.
9.4 When using ToonBox and the Services, the Company will push advertising information to you based on preferences, interests and other aspects. You may turn off the relevance of advertising pushes in the settings of the ToonBox application (depending on whether the Platform provides such services); if turned off, the number of advertisements you see will remain unchanged, but the relevance of the advertisements will be reduced. For more information, please see our Privacy Policy.
10. Intellectual Property
10.1 With respect to the ToonBox software, we only grant you a revocable, limited, non-transferable and non-exclusive license. You may only download and use the software for the purpose of non-commercial access to/use of the Services. With respect to the content protected by intellectual property rights that we own or are authorized to use and that is provided in ToonBox or obtained by you through the ToonBox services (including but not limited to software, interfaces, interactive elements, LOGOs, trademarks, marks, graphics, text, written content, sounds, audio, videos, portraits, images, technology, materials, layout designs, electronic documents, etc., hereinafter referred to as the "ToonBox Platform Content"), we reserve all copyrights, trademark rights and other intellectual property rights and other related rights in the ToonBox Platform Content.
10.2 You may not copy, distribute, display, screen, broadcast, disseminate, film, adapt, translate, create derivative works of, or offer for sale, or otherwise infringe upon, any content and services of the ToonBox platform. You may not reproduce, modify, disclose, publish, sell or lease any part of our services or the software contained therein in any form, nor may you conduct reverse engineering, decompilation or other similar acts to attempt to extract the source code of the software or engage in other unauthorized acts.
10.3 The Company provides technical support for the development, operation, etc. of ToonBox, and enjoys all rights, within the scope permitted by laws and regulations, to all data and information generated in the course of the development and operation of ToonBox and the Services.
10.4 Content you submit:
When you submit content to the Services, you represent and warrant that you have all rights, title and interests in such content (including but not limited to all copyrights and publicity rights), or that you have obtained all permissions, approvals and authorizations required to submit such content for the purposes contemplated by this Agreement.
When you submit such content, you retain the ownership of the content you originally owned. You grant the Company, to the maximum extent permitted by law, a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable, perpetual and irrevocable license to reproduce, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use such content for any purpose related to ToonBox, in any form, medium or technology now known or hereafter developed, including but not limited to operating, improving and providing the Services. You agree that the above rights and license include the right of the Company to make such content available to other persons with whom we have contractual relationships and to pass such rights on to such persons, as well as the right to allow third parties to access or disclose such content to third parties where we determine that such access is necessary or appropriate.
Although we have no obligation to do so, we may access, review, screen, edit, modify and delete your content at any time and for any reason, including in order to provide and develop the Services, or when we believe that such content violates this Agreement or any applicable law.
10.5 Ownership of AI Characters and Generated Content:
10.5.1 When you create a Character using the Services in accordance with this Agreement, as between you and the Company, you own all rights in that Character.
10.5.2 As between you and the Company, you also own any text, images, audio or video generated by the Character upon your triggering (hereinafter collectively referred to as the "Generated Content").
10.5.3 When you interact with a Character created by the Company or other users, you own the Generated Content generated by you through triggering such Character (but not the Character itself, other generated content or other content, the rights to which remain with the Company or the corresponding third-party owner).
10.6 Licenses:
You grant the Company, to the maximum extent permitted by law, a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable, perpetual and irrevocable license to reproduce, display, upload, perform, distribute, transmit, make available, store, access, modify, exploit, commercialize and otherwise use the Characters you create and the Generated Content you trigger, for any purpose related to ToonBox, in any form, medium or technology now known or hereafter developed, including but not limited to: (i) facilitating other users' interaction with such Characters and triggering of Generated Content; and (ii) promoting the Services within or outside the platform.
10.7 Service content, software and trademarks:
You acknowledge and agree that the Services may contain content or functions protected by copyrights, patents, trademarks, trade secrets or other proprietary rights. In the course of using the Services, you may not engage in or use any data mining, robots, crawlers or similar automated data collection or extraction methods. If you are blocked by us from accessing the Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (such as masking your IP address or using a proxy IP address). Any use of the Services or the content on the Services not expressly authorized by this Agreement is strictly prohibited.
The ToonBox name and logo are trademarks of ToonBox. Other trademarks used and displayed through the Services may be trademarks of their respective owners. Nothing in this Agreement or the Services shall be construed as granting you any license or right to use any ToonBox trademark without our prior written permission.
10.8 Third-party content:
Under no circumstances shall the Company be liable for any third-party content or materials (including Characters created by third parties and any Generated Content), including but not limited to intellectual property infringement, errors or omissions in any content, and losses or damages of any kind arising from the use of any such content. You acknowledge that we do not pre-screen content, and that AI-generated conversations are inherently unpredictable and may produce inaccurate or offensive generated content.
10.9 We respect the intellectual property rights of others. You understand and agree that all text, images, videos, audio, links and other content you upload, publish or disseminate when using ToonBox and the Services are originally created by you or have been legally authorized (including sublicensing), and will not infringe the intellectual property rights and legitimate rights and interests of others. Otherwise, the Company has the right to remove the allegedly infringing content upon receipt of notice from the right holder or relevant parties. If this causes third parties to assert rights or causes losses to others, you shall bear all legal liability by yourself. If the Company and its affiliates, controlling companies, successor companies and subsidiaries suffer losses (including but not limited to economic losses and goodwill losses) due to your infringing acts, you shall fully compensate for all such losses.
11. Copyright Complaint Mechanism
11.1 The Company respects the intellectual property rights of others and requires users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been infringed, you should notify the Company in accordance with the following procedures.
11.2 Infringement notice:
You may submit an infringement notice to the Company through the contact methods set out in this Agreement (including our copyright agent contact information). The notice should contain the following information:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed, including the URL or a copy of the work;
The specific location of the allegedly infringing material on the Services (URL or other location identifier);
Your address, telephone number and email address;
A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement made by you under penalty of perjury that the information in the notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.
Upon receipt of the notice, the Company will, at its discretion, take the action it deems appropriate, including removing the challenged content from the Services.
11.3 Counter-notice:
If you believe that your content was removed or disabled by mistake or misidentification, you may submit a counter-notice to the Company, which should include:
Your electronic or physical signature;
Identification of the removed content and the location where it appeared before it was removed or disabled;
A statement of your good faith belief that the content was removed or disabled as a result of mistake or misidentification;
Your name, address, telephone number and email address;
A statement that you consent to the jurisdiction stipulated in this Agreement and agree to accept service of process from the original complainant.
Upon receipt of the counter-notice, the Company will provide a copy to the original complainant and inform it that the Company will restore the removed/disabled content within fourteen (14) working days unless the original complainant informs the Company that it has filed a legal action regarding the relevant content.
11.4 Repeat infringer policy: the Company has adopted a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat infringers. The Company may also, whether or not there is repeat infringement, restrict the access of or terminate the registration of users who infringe the intellectual property rights of others, in its sole discretion.
11.5 Content reporting and statutory compliance: the Services comply with all applicable laws and regulations on the protection of minors and on content record-keeping and reporting, ensuring that no image or video content involved features minors on camera, and that the age and identity records of the relevant persons appearing on camera are kept as required for inspection in accordance with the law. All complaints will be reviewed within seven (7) working days; if the Company confirms that the reported content is illegal or violates the standards stipulated in this Agreement, the Company will handle it within seven (7) working days after such confirmation. The right holders of any person depicted in videos or other content have the right to request the removal of such content.
11.6 You must ensure the authenticity of any notice you submit and shall bear the legal consequences of providing false statements. Providing a false notice may result in legal liability. Therefore, it is recommended that you consult your legal advisor before submitting. Please note that any removal or blocking of materials carried out in accordance with the above process may involve disclosing your identity to third parties suspected of infringing intellectual property rights, as well as the contents of the notice you submit to us, or the details of the counter-notice provided to you. You confirm and agree that the disclosure of information carried out by us in accordance with this process does not constitute an infringement of any of your rights and interests, including but not limited to any privacy rights and interests.
12. Privacy Protection
12.1 Protecting users' personal information is one of the basic principles of the Company. When registering an account or using the services on the ToonBox platform, you may need to provide your personal information (including but not limited to nickname, telephone number, email address, location information, etc.) so that we can provide you with better services and corresponding technical support. You agree and authorize us to collect your information for the purpose of performing this Agreement. Our Privacy Policy describes how we collect, process and protect your personal information when you use our services, as well as your rights and choices regarding your personal information. Please review it carefully. Our Privacy Policy is incorporated herein by this reference and forms part of this Agreement. In the event of any inconsistency between this Agreement and our Privacy Policy, the Privacy Policy shall prevail.
12.2 You fully understand and agree that the Company or third parties cooperating with it may, based on your user information, provide you with various types of information such as activity information and promotional information about ToonBox and the Services through various methods such as SMS, telephone and email.
13. Disclaimer
13.1 You acknowledge and agree that, except as otherwise provided in this Agreement or required by applicable laws and regulations, we make no express or implied promises or warranties with respect to ToonBox and the services provided (including technology and information), including but not limited to:
(1) The Company does not guarantee the content in the Services, the specific functions of the Services or their reliability and availability, or that they can fully meet your personal needs,
(2) The Company does not guarantee that ToonBox will be free from interference, or that ToonBox will be timely, secure, reliable or error-free, or that any errors that occur will be corrected.
(3) The Company obtains the right to handle illegal and non-compliant content as stipulated in this Agreement, but such right does not constitute an obligation or promise of the Company. The Company does not guarantee the timely discovery of illegal acts or content, nor does it guarantee corresponding handling.
13.2 The ToonBox and the Services provided by the Company are provided on an "as is" basis achievable under the existing technology and conditions. The Company will make its best efforts to provide you with services and ensure the continuity and security of the services. However, the Company cannot foresee and guard against legal, technical and other risks at all times, including but not limited to service interruptions, data loss and other losses or risks that may result from force majeure, viruses, Trojan horses, hacker attacks, system instability, defects in third-party services, government actions and other causes.
13.3 You understand and agree that the Company shall not bear any responsibility for service interruptions or failures caused by any reason beyond the Company's control. These uncontrollable factors include but are not limited to natural disasters (such as floods, fires and explosions), man-made disasters (such as terrorist attacks), extreme weather events, national emergencies, social unrest, states of war, difficulties in labor operations, supplier breaches, worker strikes, government actions or orders, and service suspensions that must be implemented to comply with relevant laws, rules and regulations, international conventions, etc.
13.4 When using this software and the Services, you shall bear the following uncontrollable risks by yourself, including but not limited to:
(1) Risks such as loss or leakage of personal information that may be caused by force majeure factors;
(2) You must select a software version that matches the installed terminal device; otherwise, any problems or damages caused by the mismatch between the software and the terminal device model shall be borne by you;
(3) Risks that may arise from third-party websites and their related content when you use this software to access third-party websites shall be borne by you;
(4) Risks and liabilities that may arise from the dissemination of the content you publish by others through forwarding, sharing and other means;
(5) Risks such as login failure, incomplete data synchronization and slow page opening caused by unstable network signals, insufficient network bandwidth and other reasons.
13.5 We undertake to continuously improve the quality and standard of our services and provide users with better services. Except as otherwise provided by applicable laws and regulations, whether foreseeable or not, we shall only bear direct liability for the services we provide to the maximum extent permitted by law. We shall not bear any liability for any indirect, incidental, derivative, contingent, special, punitive or criminal losses and/or damages, or loss of profits, business reputation, business opportunities, data or other tangible or intangible losses caused by any violation of laws and regulations by the services we provide. We shall also not be liable for the defamation, criminal acts or other illegal acts of any third party, nor shall we compensate for any losses you suffer as a result thereof.
13.6 You understand and agree that this Agreement is a judgment made by you and us, to the best of our abilities, in accordance with the relevant laws and regulations, with respect to compliance with laws and regulations, the maintenance of public order and good morals, and the protection of the legitimate rights and interests of others; however, we do not guarantee that our judgment is entirely consistent with that of the judicial authorities and administrative authorities. You have understood and agree to bear by yourself any consequences arising therefrom (if any).
13.7 You agree that, if the mandatory laws of your region contain corresponding provisions on the waiver of unknown claims, you waive the corresponding rights conferred by such laws in connection with disputes under this Agreement, to the extent permitted by applicable law.
14. Liability for Breach
14.1 You agree that, if you engage in the following conduct in the course of using ToonBox and the Services, the Company has the right to independently judge and, as the case may be, take measures without notifying you, including but not limited to restricting, suspending or terminating part or all of the services of your account for using ToonBox, dissolving the service agreement and legal relationship between the parties, without refunding the fees you have paid:
(1) You violate any term of this Agreement or other service terms within ToonBox, or applicable laws and regulations;
(2) You have or show acts of infringing or suspected infringing any intellectual property rights or other legitimate rights and interests; or any person claims that your conduct harms the rights and interests of third parties.
If the Company and its affiliated companies, controlling companies, successor companies and subsidiaries, as well as their personnel, employees, agents and all other relevant auxiliary performers, or third parties using the ToonBox services, suffer damage as a result, or are subject to litigation and other disputes, or become involved in political and public events, you shall bear the responsibility by yourself and compensate the relevant parties for their losses and bear the payment of related derivative expenses (including but not limited to the legal fees for all defense or claim litigation and related settlements conducted by the above-mentioned legal entities in respect of your breach or illegal acts). When we so request, you agree to defend us or the above-mentioned third parties and compensate us or the above-mentioned third parties for the losses suffered: you shall try your best to cooperate with us in defending against the relevant claims. We reserve the right to defend and control any matters arising from your claims independently.
14.2 For conduct suspected of violating laws and regulations or suspected of being illegal or criminal, we will keep the relevant records and report to and cooperate with the relevant competent authorities and review agencies in accordance with the law. You acknowledge and agree that we are obliged to disclose the identity information of any individual suspected of publishing content on our platform that violates laws, regulations or this Agreement as required by the relevant judicial authorities, judicial enforcement agencies, administrative authorities, etc. When the investigation involved is not conducted confidentially, we have no obligation to keep the relevant information confidential and shall not be liable for any disclosure. We shall be exempt from liability for any of your losses caused by any action we take during the investigation, or by any action taken by us or any judicial authority, judicial enforcement agency, administrative authority or other regulatory body regarding the results of the investigation, and you shall have no right to recover from us.
15. Right of Modification and Interpretation
15.1 In order to provide users with products and services in a timely and better manner, and based on the continuous changes in the ToonBox platform itself, users and market conditions, as well as other considerations, the Company reserves the right to modify, add to or delete the terms of this Agreement at any time. When modifying, adding to or deleting the terms of this Agreement, the Company will announce the fact of such modification, addition or deletion by way of announcement, without separate notice to individual users. If users do not agree with the content modified, added or deleted by the Company, they may immediately stop using ToonBox and the Services. If users continue to use ToonBox and the Services, they shall be deemed to have agreed to and accepted the modified, added or deleted content of the terms of this Agreement, and may not demand any compensation or indemnity on this account.
15.2 Without the Company's prior written consent, users may not transfer their rights or obligations under this Agreement. The Company has the right to exercise its rights or perform its obligations under this Agreement through its subsidiaries or other affiliated companies.
16. Miscellaneous
16.1 The terms of this Agreement consist of the body of this Agreement and all privacy policies, various policies, rules, statements, notices, warnings, reminders and instructions that ToonBox has published or may publish in the future (hereinafter referred to as "Agreements", "Terms" or "Rules"). ToonBox will provide these agreements and rules in a conspicuous manner for your review. Once you start using ToonBox, you shall be deemed to have simultaneously accepted to be bound by all the relevant agreements and rules publicly displayed by ToonBox.
16.2 If any term of this Agreement is invalid in part or in whole, the validity of the other terms shall not be affected.
16.3 The headings in this Agreement are provided for convenience and reading only and do not affect the meaning or interpretation of any provision of this Agreement.
16.4 You and ToonBox are independent entities. Under no circumstances does this Agreement constitute any form of express or implied guarantee or condition by ToonBox to users, nor does it constitute an agency, partnership, joint venture or employment relationship between the parties.
16.5 You acknowledge and agree that we have the right to transfer part or all of our rights and obligations under this Agreement to our affiliated companies. We have the right to transfer the right to make claims under this Agreement to our affiliated companies. Therefore, our affiliated companies have the right to make claims in accordance with the relevant rights provisions of this Agreement (if such claims comply with laws and regulations under applicable laws and regulations). Apart from this, no other party shall become a third-party beneficiary of this Agreement. You acknowledge and agree that, in the case of the above transfer, we do not need to provide you with any written notice. However, we guarantee that our affiliated companies will continue to perform the obligations under this Agreement, and that your rights and interests under this Agreement will not be impaired by such transfer.
17. Governing Law
17.1 The formation, validity, interpretation, performance and dispute resolution of this Agreement shall be governed by the laws of Hong Kong, China. If any content of this Agreement conflicts with the laws of Hong Kong, China, such provisions shall be reinterpreted as closely as possible to the original intent of this Agreement, and the other provisions of this Agreement shall remain in full force and effect. At the same time, when using the Services, you shall comply with the laws and regulations and local morals and customs of the place where the ToonBox application is registered, the region where the services are provided and/or the region where the user is located. If your conduct violates the relevant laws and regulations or morals and customs, you shall bear the responsibility independently.
17.2 You should avoid using the Services to participate in political and public activities; otherwise, we reserve the right to suspend or terminate any or all services to you.
17.3 If any dispute arises between the parties regarding the content of this Agreement or its performance, the parties shall make their best efforts to resolve it through friendly negotiation; if the negotiation fails, the user and the Company unanimously agree to submit the dispute to the Hong Kong International Arbitration Centre (HKIAC) for arbitration in accordance with its arbitration rules.
17.4 This Agreement shall take effect on the date the user completes the registration of the ToonBox platform account. Even if the user has not completed the ToonBox account registration but has obtained and used ToonBox and the services provided by the Company through any other means, this Agreement shall be deemed to have been concluded and to take effect on the date the user obtains and uses ToonBox and the Services.
18. Contact and Notices
18.1 All notices from us to you under this Agreement will be given through announcements on the ToonBox homepage or by other reasonable means, and such notices shall be deemed delivered to you on the date of sending. If multiple notification methods are used at the same time, the time of delivery shall be the earliest time of sending among the above methods. You confirm and agree that any notice sent to you electronically will be deemed to be a valid means of communication satisfying legal requirements. You undertake to keep all contact information contained in your account up to date and to ensure that it is accurate. If the delivery of notices fails because you fail to update your account or maintain the timeliness of your contact information, you shall be responsible for any consequences arising therefrom.
18.2 ToonBox is operated by Spark Deep Intelligence Technology Co., Limited. If you have any questions or feedback regarding our personal data protection policies, this Agreement and the related procedures, or if you wish to make any request, you may contact us through the following methods:
Send an email to: service@toonbox.com. We will reply to you as soon as possible after receiving your questions and verifying your user identity.